Policy
Privacy Policy
What we collect, why we collect it and the choices you have — in plain English.
Last updated: 24 September 2026
Who we are
Digital Help Studio (digitalhelpstudio.com) is operated by Digital Help, led by Brijaditya Sharma, at In front of Old Police Station, Nana Bazar, Near Gopal Mandir, Agar Malwa, Madhya Pradesh 465441, India. For privacy questions, contact contact@digitalhelpstudio.com.
Information you share
Our enquiry form collects your name, email address, business name, business type, the service you are interested in, your message and your agreement to be contacted. Please do not include passwords, payment card information or sensitive personal information. Information you send directly by email, phone or WhatsApp is also used to respond to you.
How we use information
We use your information to answer enquiries, prepare demos and quotes, deliver agreed services, provide support and keep necessary business records. Enquiring does not sign you up for marketing emails. We do not sell your personal information.
How enquiries are delivered
When you submit the form, our server checks the details and sends them as an email to our own business mailbox through our email provider’s secure (encrypted) mail connection. The visitor’s email address is set as the reply address so we can respond. Enquiry details are not stored in a website database.
Providers and external links
Our hosting and email provider (Hostinger) processes data needed to run the website and deliver enquiries. When you use WhatsApp, LinkedIn, portfolio websites, AI or social media platforms involved in an agreed service, or a payment provider such as Skydo, their own privacy practices apply. Payment details are handled by the agreed payment provider; this website does not collect card or bank credentials.
Cookies, storage and technical data
This website does not use advertising cookies or analytics trackers. Fonts and images are served from our own website, so loading a page does not send requests to font or advertising services.
If you use the “Pause motion” button, your choice is saved in your own browser’s local storage so the site remembers it. It is not sent to us, and you can clear it through your browser settings.
Our hosting provider may process IP addresses, request logs and security data. Our enquiry endpoint keeps a short-lived, hashed (not readable) record of the sender’s IP address to limit repeated submissions; these records are cleaned up automatically.
Concept demo pages
Concept demos in our portfolio (under /demos/) are fictional businesses. Their forms are for demonstration only and do not send or store any information.
Storage and retention
We keep enquiries while responding and arranging possible work. Project and transaction records may be kept for contractual, accounting or legal requirements. You can request deletion of information we no longer need. Service providers may process information in other countries.
Your choices and requests
Contact us to request access, correction or deletion, or to withdraw permission for optional communications. We may need to verify a request and keep information where required. The rights available to you depend on applicable law. We take reasonable steps to protect information, but no internet transmission is completely secure.
Policy updates
This policy reflects the website and contact process described here. We will update it if those practices change and show the revised date. It does not limit any rights available to you under applicable law.
Contact
Email contact@digitalhelpstudio.com, call or WhatsApp +91 79994 38003, or write to Digital Help, In front of Old Police Station, Nana Bazar, Near Gopal Mandir, Agar Malwa, Madhya Pradesh 465441, India.